Corporate policies

Policy scope

Corporate policies provide general guidelines for the use of digital channels, institutional communications, and responsible information management in contexts related to DDOSCOM.

• They support good practices for communications and use of institutional resources.
• They serve as references for customers, users, partners, and internal teams.

Governance and compliance

Policy review is supported by criteria of responsibility, traceability, and institutional consistency. Specific inquiries should be routed through the official channels available.

• Maintain clarity about roles, requests, and response channels.
• Support appropriate use of information in institutional communications.

Use of digital channels

DDOSCOM digital channels should be used for institutional, informational, and support purposes, with clear and respectful communications aligned with published references.

Updates and review

Policies may be reviewed to maintain consistency with operations, services, and institutional channels. If you have questions about the scope of a policy, use the corresponding inquiry channels.

• Review information published through official channels periodically.
• Ask before assuming that a reference applies to a specific case.